Privacy Policy for OwnersLane

Last Updated: April 28, 2026

OwnersLane (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how your information is handled. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the OwnersLane mobile application and services.

1. Information We Collect

A. Personal Information

• Full name
• Mobile number
• Email address
• Profile details entered by users

B. Identity Verification Information

• We use Aadhaar based verification or authorized e-KYC methods
• Verification may be conducted through secure third party providers
• We do not store Aadhaar numbers in plaintext

C. Property Information (For Owners)

• Property address and location
• Photos and listing details
• Pricing and specifications
• Relevant documents (only when required for transactions)

D. Payment Information

• Listing plans (₹999 / ₹99)
• Legal protection plan (₹999)
• Postpaid success fees (₹4,999 / ₹9,999)

E. Technical & Usage Data

• Device type and operating system
• IP address
• App usage behavior and interactions

F. Location Data

• Show relevant nearby properties
• Assist in scheduling property visits
• Enable field support services

You can disable location access anytime from your device settings.

2. How We Use Your Information

• Verify identity and reduce fraud or fake listings
• Enable direct connections between users
• Facilitate property listings and transactions
• Provide legal services and agreement support
• Improve platform performance and user experience
• Send updates and service-related communication
• Ensure compliance with applicable laws

3. Data Sharing and Disclosure

A. Between Users

Limited details may be shared between verified users at the appropriate stage.

B. Service Providers

• Verification providers (e-KYC)
• Payment gateways
• Field executives
• Legal service providers

C. Legal Requirements

• When required under applicable Indian laws
• To protect rights, prevent fraud, or resolve disputes

4. Data Security

• Encryption of data during transmission
• Restricted access to authorized personnel only
• Secure handling of identity verification data
• Compliance with data protection standards

5. Data Retention

• As long as your account is active
• As required for legal, financial, and compliance purposes

6. Your Rights

• Access your personal information
• Update or correct your data
• Request deletion of your account
• Withdraw consent for permissions

To request deletion, contact us at: Hello@OwnersLane.com

7. Third Party Services

We may use third party services for identity verification, payment processing, and analytics.

8. Children’s Privacy

OwnersLane is intended for users 18 years and above. We do not knowingly collect data from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected with a revised “Last Updated” date.

10. Contact Us